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Flowy handles payments through a secure checkout, and everything billing-related lives in Settings → Billing — saved cards, receipts, invoices, and your purchase history.

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Payment methods

You pay by card (or Link) at checkout when buying credits or subscribing to a plan. Saved payment methods appear under Payment & auto-reload in Settings → Billing:
  • Add card saves a payment method — required if you want auto-reload.
  • View all opens the billing portal, where you can add, remove, or change your default card.
Only the workspace owner can buy credits and manage payment methods.

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Receipts & invoices

  • Credit top-ups — your purchase history appears in Settings → Billing, and every completed charge has a downloadable receipt.
  • Subscriptions — choose Manage billing & invoices to open the billing portal and view or download your subscription invoices and receipts. This appears once the workspace has a paid plan or trial.

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Failed payments

If a checkout doesn’t go through:
1

Retry the checkout

Many payment hiccups are temporary and clear on a second attempt.
2

Check your card

Confirm the details are correct, the card hasn’t expired, and it isn’t blocked for online payments.
3

Try another payment method

Add a different card from the billing portal and retry.
If an auto-reload charge fails, the reason appears next to the auto-reload toggle in Settings → Billing (for example, an expired card). Update the card in the billing portal and the next reload uses it.
Still stuck after retrying? Contact support with the workspace name and the approximate time of the payment, and we’ll track it down.