> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryflowy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Quick answers to the questions people ask most about Flowy.

Here are quick answers to the most common Flowy questions. For more depth, follow the links into the rest of the docs.

<AccordionGroup>
  <Accordion title="What is Flowy?">
    Flowy is an AI creative platform built around a multi-modal infinite **Canvas** and a **Studio** timeline editor. You generate on the canvas, compose on the timeline, and export a finished result — all in one connected space. New to it? Start with [concepts](/getting-started/concepts).
  </Accordion>

  <Accordion title="Do I need to install anything?">
    No. Flowy runs in your browser — there's no download, no self-hosting, and no offline mode.
  </Accordion>

  <Accordion title="What can I generate?">
    Text, images, video, audio, vector graphics, 3D models, storyboards, and interactive **Flam** experiences — each with its own node type on the canvas. See the [nodes overview](/canvas/nodes/overview).
  </Accordion>

  <Accordion title="How do credits work?">
    Every workspace has a credit wallet, and generating spends from it. Paid plans include a monthly allowance, and you can top up from \$5 on any plan. Credits never expire. Full details in [how credits work](/billing/credits).
  </Accordion>

  <Accordion title="What happens if a generation fails?">
    Credits are reserved when a generation starts and deducted only on success. If it fails, the reserved credits refund automatically — you're never charged for failed work. See [refunds](/help/refunds).
  </Accordion>

  <Accordion title="What do the paid plans add?">
    A monthly credit allowance plus higher caps on projects, seats, brand kits, published apps, export quality, and plan mode. First-time subscribers get a 7-day free trial, and annual billing gives you 2 months free. Compare them on [plans & pricing](/billing/plans).
  </Accordion>

  <Accordion title="Can I work with my team?">
    Yes. You collaborate inside workspaces with **Owner**, **Editor**, and **Viewer** roles, plus live presence, multiplayer cursors, comments, and voice rooms. Learn more in [workspaces](/collaboration/workspaces).
  </Accordion>

  <Accordion title="How do I get my work out of Flowy?">
    Download individual assets straight from canvas nodes, or render a finished video from Studio. See [exporting & downloads](/help/exporting) and the [export guide](/studio/export).
  </Accordion>

  <Accordion title="Is there a mobile app?">
    Flowy works best in modern desktop browsers. The Canvas and Studio aren't optimized for small mobile screens.
  </Accordion>

  <Accordion title="How do I reach support?">
    Email [contact@tryflowy.ai](mailto:contact@tryflowy.ai) — see [contact support](/help/contact) for what to include so we can help fast.
  </Accordion>
</AccordionGroup>

<Note>
  Something not working? Head to [troubleshooting](/help/troubleshooting) for step-by-step fixes.
</Note>